To ensure that every customer receives a quality product, all items go through quality inspection and are packed to ensure that items arrive safely.
Once your purchase is complete, you will receive an email from Orange Way confirming your order. When your order has been shipped, you will receive another email with a tracking link to keep you updated.
Standard shipping is free for orders over $150.
Please note that delivery times may vary for rural areas*
Estimated delivery times are:
|Standard||3-7 business days||$9.95|
|Express||1-3 business days||$14.95|
Orders placed before 12pm will be dispatched same day during business hours. Orders placed after 12pm will be dispatched the next business day.
Orders placed on weekends and Victoria public holidays will be processed the next business day.
For deliveries a signature may be required upon receipt of your parcel. If no one is available to sign, the courier will redirect the parcel to the nearest post office and notify you by leaving a collection card in your mailbox.
If you select ‘Authority to Leave’, you give permission to the courier to leave your parcel in a safe place if no one is in attendance. If the courier deems that there is no safe place to leave the parcel it will redirected to the nearest post office for collection.
Please note that we are not responsible for any lost items that have already been shipped.
For any issues we recommend contacting Australia Post directly as it may result in a faster solution.
Unfortunately, at this stage, we do not deliver internationally.